General
Support
Announcements
SnapStream Knowledgebase
SnapStream Clients (web player/STB)
- How to install Firefox 52.9 ESR on MacOS
- Install Main and Extended Support Release (ESR) branches side-by-side on MacOS
- Internet Explorer Crashes When Trying to Playback
- Remote Desktop Connection/Access Programs
- What browsers are supported?
- Check whether the SnapStream STB can access the Registration API
Encoders
- About SnapStream Encoders and Intel Quick Sync Video (QSV)
- How to determine upload bandwidth from a SnapStream encoder to the SnapStream Cloud
- DirecTV Best Practices
- SnapStream 4-Channel Encoder Format Profiles and Bandwidth Impact
- How to check the SnapStream 4-Channel Encoder logs
- How do you access the SnapStream 4-Channel Encoders Web Interface
SnapStream Enterprise DVR
- ★ What are the benefits of recording in H.264?
- ★ Network configuration for SnapStream
- 10 Gigabit Network SFP+ Module compatibity
- Considerations when joining a SnapStream System to your domain.
- Recordings have what sounds like a BONK noise every 30 seconds
- FAQs about My Clips
SnapStream Cloud
- Manually Changing Channels in your Cloud Instance (No IR Blasting)
- How-To Login to SnapStream Cloud
- About SnapStream Cloud user accounts
- How do I log in to SnapStream Cloud?
- H.264 transport stream files are not playable when downloaded or can't be imported into third-party software
- Part of the screen or window flashes white when playing back video in Firefox