General
Support
- ★ Support Guidelines and Policies
- How-To Create a Custom Lineup with Guide Data
- How to send a channel change command for an In-Progress Recording on the wrong channel
- Setting up DUO SSO for SnapStream
- How to Access the Version Specific SnapStream Help File
- Best Practices Relating to Windows Updates
Announcements
SnapStream Video Tutorials
User Features
- ★ How to use and navigate the SnapStream web player controls
- How to Stream to Facebook Live with SnapStream
- Using SnapStream's multiviewer capability to watch multiple recordings on the same screen
- How to view and download your SnapStream's recording transcripts
- Using SnapStream to post video clips to YouTube
- How to use the SnapStream Alerts feature
Advanced / Admin How-To
SnapStream Knowledgebase
SnapStream Clients (web player/STB)
- ★ Buffering during playback of recordings
- ★ I cannot reach SnapStream. What do I do?!
- Generate Thumbnails for Recordings
- Recording shows not authorized or any other message that the cable/satellite services displays
- Disabling/Enabling Tuners.
- Setting up Amazon FireTV Stick with SnapStream
Encoders
- RTMP Output Option on SnapStream Encoders
- Virtual Remote Control for use with DirecTV Web Tuning
- Recommendations for preparing a Cable Box to be connected to a SnapStream Encoder
- RTMP Example Configurations
- Recordings from a SnapStream Component Capture Encoder are displaying a message that says, "Out of Range."
- About SnapStream Encoders and Intel Quick Sync Video (QSV)
SnapStream Enterprise DVR
- ★ How to check your BBU status in MegaRAID once it's been replaced.
- ★ Should I change the default credentials on my SnapStream Server?
- ★ Network configuration for SnapStream
- Deleting Windows.edb file safely
- How often are social media engagement statistics updated in SnapStream?
- What type of captions can be embedded in my RTMP stream in SnapStream software?
SnapStream Cloud
- Best practices for third-party encoders
- Manually Changing Channels in your Cloud Instance (No IR Blasting)
- How-To Login to SnapStream Cloud
- About SnapStream Cloud user accounts
- How do I log in to SnapStream Cloud?
- H.264 transport stream files are not playable when downloaded or can't be imported into third-party software