Creating a debug log with Debugview

DESCRIPTION:

 

Instructions for creating a detailed 'Debug View' LOG file to aid in the troubleshooting process.

ARTICLE:

1) Download DebugView from the link below: 
http://download.snapstream.com.s3.amazonaws.com/support/Utilities/Dbgview.exe

2) Shut down all non-essential Windows programs and processes. 

3) Run DebugView. 

4) IMPORTANT: Ensure that "Clock Time" from the "Options" menu has a checkmark next to it. If not, click it to mark the LOG with timestamps.

5) Ensure that "Capture Win32" in the "Capture" menu has a checkmark next to it. If not, click it to begin capturing.

6) From the "File" menu, select "Log To File" to save the Debug Log output as a text file. 

7) Recreate the problem that you are experiencing. 

8) The log file will appear in same directory as Debugview.

 

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