Changing the Run As account for SnapStream software

Description: In order to use some SnapStream features, it may be necessary to configure the software to run as a specific user on the domain, rather than as the default system account. Changing this Run As setting requires some extra steps in order for the software to work correctly.

Steps

  1. Stop the SnapStream Broker Service.

  2. Open the Service Management console (Control Panel=> Administrative Tools=> Services)

  3. Locate the SnapStream Broker service. Right-click and select Properties.

  4. Select the Run As tab and enter the username and password for the account under which the service should run. 

  5. Download the ServiceAccountFixer utility.
    https://s3.amazonaws.com/download.snapstream.com/support/Utilities/ServiceAccountFixer.exe

  6. Run from a command line with this syntax: serviceaccountfixer.exe <domain>\<user>
    If you want to change back to the default account, run as follows:

    ServiceAccountFixer "NT AUTHORITY\SYSTEM"

  7. Start the SnapStream Broker service and confirm that you are able to log in to the web interface.

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