Description:
Playback in the Web Player stutters when using Internet Explorer 9. Other browsers are not affected.
Cause:
Scrolling anywhere on the Web Player page will cause a significant CPU usage spike in Internet Explorer 9. This is what is causing your choppy playback experience. More information about this issue can be found here: http://support.microsoft.com/kb/885355
Work Around:
To work around this issue, disable the Use smooth scrolling option in Internet Explorer. To do this, follow these steps:
- On the Tools menu in Internet Explorer, click Internet Options, and then click the Advanced tab.
- Click to clear the Use smooth scrolling check box.
Resolution:
Upgrade to a later version of Internet Explorer or use another browser.
