How to use SnapStream to create clips over the Internet using remote access software

DESCRIPTION:

Instructions for accessing SnapStream and creating clips from outside the office using remote access software such as LogMeIn or GoToMyPC.

ARTICLE:

SnapStream is designed for use on a local network, and doesn't directly support playback over the Internet. However, if you find that you need to use SnapStream from outside your local network, one option is to set up remote access software on your office PC and connect to it remotely. Two common programs used for this purpose are LogMeIn and GoToMyPC.  

Here's how it works:

  1. On your office PC, configure the remote access software according to the setup instructions:
    LogMeIn Pro
    GoToMyPC
    You will need to create an account with the remote access provider in order to set up remote access. Check with your network administrator to make sure that the remote access utility that you choose is permitted on your network.

  2. From home (or wherever your remote location may be), log in to your LogMeIn or GoToMyPC account and initiate remote access to your office PC. 

    (These screenshots show LogMeIn- GoToMyPC will look a little bit different, but usage is the same)



  3. Open a web browser on your office PC's desktop inside the remote access window and log in to SnapStream as normal.



  4. You can play back recordings in the web player on your office PC just as if you were sitting in front of it. Because you are accessing your computer remotely, playback will not be smooth and audio may not be available, but you should be able to create clips and use the interface as normal.



  5. You can also create clips from a recording by using the View Transcript option. See our help file for detailed instructions.

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