Non-administrative users do not see closed captions in the web player

Description: Users who do not have the permission Administer Server Settings see a blank box where closed captions should appear in the web player. 

Resolution: This is a known bug in builds 5993 and 6013 of version 6.6 of SnapStream software. It has been resolved as of build 6026. 

To fix this problem, please contact SnapStream support.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk