Networking information for SnapStream Cloud

In order to send video from a local encoder to a SnapStream Cloud account, the following TCP outbound ports will be used:

  • Port 443 (HTTPS) on cloud.snapstream.com and serverXX.cloud.snapstream.com
  • For SnapStream encoders (cable/satellite, QAM or ATSC source), at least one other outgoing port for each channel that you will be recording simultaneously will be used. Typically these will be TCP outgoing ports between 10001 and 20000.
  • For some other encoders using RTMP (such as Osprey Talon encoders, used with SDI sources), outgoing port 1935 will be used.
  • The encoder will need to make HTTPS requests to serverXX.cloud.snapstream.com on port 9190 (TCP)

"ServerXX" represents a specific, numbered server instance, which can be found in the address bar of your web browser when you are logged in to your Cloud account. You can also contact SnapStream support for this information.

In order for users to play back video from a SnapStream Cloud account, the following TCP ports on the cloud server will be used:

  • Port 443 (HTTPS) on cloud.snapstream.com and serverXX.cloud.snapstream.com
  • Port 9190 and 9999 on serverXX.cloud.snapstream.com

 

 

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