How are recordings played back in the SnapStream interface?

Depending on the version of SnapStream that you are using, your OS and browser, and the format of the recordings you are playing, the SnapStream interface may or may not use a browser plugin to accomplish playback. These charts list the playback method used in various scenarios. 

To use these tables:

First, find the table that applies to the version of SnapStream you are using. Then, read across from your client type and browser to the file format of your recordings. 

 

 

SnapStream 8.0 and higher

Client type Browser

File Format

   

H.264 Transport Stream

H.264 MP4/MOV MPEG-2 Transport Stream
Windows/ Mac  Firefox*/ Safari**  HTML5 (i.e. no plug-in) HTML5 Plug-in
Windows/ Mac Chrome***/ Edge HTML5 HTML5 Not available
Windows 8.1/10 Internet Explorer 11 HTML5 HTML5 Plug-in
Windows 7/8 Internet Explorer  Plug-in HTML5 Plug-in
Other**** Any HTML5 HTML5 Not available

 

SnapStream 7.2

Client type Browser

File Format

   

H.264 Transport Stream

H.264 MP4/MOV MPEG-2 Transport Stream
Windows/ Mac Firefox/ Internet Explorer Plug-in HTML5 Plug-in
Mac Safari HTML5 HTML5 Plug-in
Windows/ Mac Chrome/ Edge Not available HTML5 Not available
Other Any Not available HTML5 Not available

 

SnapStream 7.0-7.1

Client type Browser

File Format

   

H.264 Transport Stream

H.264 MP4/MOV MPEG-2 Transport Stream
Windows/ Mac Firefox/ Internet Explorer Plug-in Plug-in Plug-in
Mac Safari HTML5 HTML5 Plug-in
Windows/ Mac Chrome/ Edge Not available Not available Not available
Other Any Not available Not available Not available

 

SnapStream 6.6 and earlier

Client type Browser

File Format

   

H.264 Transport Stream

H.264 MP4/MOV MPEG-2 Transport Stream
Windows/ Mac Firefox/ Safari/ Internet Explorer Plug-in Plug-in Plug-in
Windows/ Mac Chrome/ Edge Not available Not available Not available
Other Any Not available Not available Not available

 

* Firefox version 42 and higher

** Safari version 7 and higher

*** Chrome version 34 and higher

**** "Other" applies to common tablet/phone platforms with up-to-date browsers. For information on a specific platform, contact SnapStream support

 

 

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