Performance issues after Intel graphics driver update through Windows Update

SnapStream has recently become aware of an issue affecting SnapStream component capture nodes (encoders) running Windows 10. 

Windows Update may install Intel driver version (10/17/2017) for the capture cards in this platform. We have found that this version of the driver can cause processor usage to climb to unsustainable levels over the course of several hours. 

A newer driver is available that should correct the problem. Please contact SnapStream support for assistance in applying the driver update and configuring Windows to prevent further automatic driver updates. 

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