How Should I go about shutting down my local SnapStream systems for onsite maintenance?
You may find reason to shut down your SnapStream Systems for onsite maintenance reasons. This article goes over the recommended way of doing so. How you approach this will depend on the type of SnapStream system you are using.
NOTE: When shutting down a local SnapStream System it should always be done by signing into Windows on that system (Start > Shutdown).
SnapStream Cloud and SnapStream Encoders
- Sign into your Cloud Instance and disable any tuners that are dependant on the SnapStream Encoders that you will be shutting down (Admin (at the top) > Tuners (on the left under Settings). This will prevent warnings from being sent when the SnapStream encoder is shut down.
- Shut down your SnapStream Encoders.
- When maintenance is over, boot up your television sources and SnapStream Encoders first. Then Sign into your Cloud Instance and re-enable your tuners.
- Shut down the Master Node first.
- Then shut down all other SnapStream nodes.
- When maintenance is over, boot the Master Node up last.
Single SnapStream Server with SnapStream Encoders
- Shut down the main SnapStream Server first.
- Shut down all encoders.
- When Maintenance is over, boot up your television sources and SnapStream Encoders first. Then boot up your main SnapStream Server last.
maintenance power down shut down