Clipping tasks stuck at 44% resulting in backlog of clipping tasks not being processed

Issue or Problem:

In some circumstances, when performing a clipping task, one or more of these tasks may hang and not complete. In the Tasks page, you may see clip tasks at 44% complete and not progressing.


This is a known issue that is addressed in a software fix.


A fix is available for this issue in build 13130 of SnapStream version 9.3. Please schedule an upgrade of your system by going to If you prefer to upgrade your SnapStream yourself, please contact support to request the download location.

Additional Notes:


Applies to Version:

SnapStream 9.3


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