Issue or Problem:
You receive a warning notification email from the SnapStream system with the following message:
Auto SQL Backup Failed: System.IO.IOException: Not enough space on C: to safely perform a backup
Cause:
As of version 9.2, the SnapStream system performs an automatic backup of the SQL Server SnapStream database overnight and keeps the previous day and the current day's backup. If the C drive gets low on space where the backup cannot be saved, the backup will fail and send this warning.
Solution:
Analyze your C drive to determine what is taking up the hard drive space. Publically available tools such as Treesize will show you what directories/files are using the most amount of disk space.
If the storage analysis reveals that the C:\inetpub directory is using a substantial amount of disk space, chances are that IIS logging is enabled. To disable IIS logging:
- Open IIS Manager
- Go to Sites->Enterprise TV Web Site.
- Click on Loggin icon under IIS section
- Under Actions on the far right pane, click Disable.
Next, you'll need to remove the old IIS logs in the above directory path. Your subsequent automated SQL backup should succeed and you won't receive a new warning message.
Additional Notes:
Please contact support if you have any additional questions or need help.
Applies to Version:
9.2 and above
