Broadcom has advised us to uninstall MegaRaid Storage Manager, reboot the system and install LSI Storage Authority.
To uninstall MegaRaid Storage Manager, navigate to Control Panel, Programs and Features, Uninstall a Program.
Scroll down until you see MegaRaid Storage Manager. Uninstall the program and follow the steps to remove it.
Once removed, reboot the system and follow the steps below to install LSA.
To install LSI Storage Authority (LSA) go to this link.
- Once downloaded, you will see a zip file title 007.019.006.000_LSA_Windows.zip. Go ahead and unzip the file.
- Navigate to the unzipped file and you will then see another zipped file titled LSAv007.019.006.000.zip. Go ahead and unzip that file.
- Navigate to the unzipped file, and run the setup.exe executionable.
- Go through the steps of the install wizard.
- For customer information, you can leave the User Name and Organization as SnapStream
- For Destination Folder, leave it as default.
- For setup type, select StandAlone
- Under Port Configuration Settings, you can leave the settings as default (you would want to make sure the ports are open)
- Select how you want the Range of Event to generate (I've selected Start from Now).
- Click next, and hit install.
- Once done, a shortcut will appear on your desktop. Double-clicking it will open your web browser and will navigate to the LSA webpage.
- Username and password will be what you've set for you've set for your machine.
You may run across an issue where the LSA Installer shows the message below.
To resolve, click No. Then download and run the latest x64 bit version of the Microsoft Visual C++ Redistributable installer from HERE before trying the LSA install again.