New Features and Improvements

• Introducing the Moments List!
  The Moments List is a brand new interface for organizing and sharing your favorite moments from TV.
  • Clip, bookmark, screenshot, and gif moments created from a recording appear in that recording's Moments List
  • In addition to clip moments, screenshot and gif moments are now stored as library items
  • The Moments List can be filtered by moment type and user, and can be sorted by creation and start time
  • Moments can be shared and quickly reshared to Twitter, Facebook, YouTube, and Slack
  • The Moments List provides social metrics for your moments, including the number of times shared to each social media service, and insight data provided by the services
  • A moment can be viewed, duplicated, added to a playlist, or deleted from the Moments List
    
    
• Transcript Improvements
  • The webplayer transcript now has an "edit transcript" button for more convenient access to the transcript editor
  • The webplayer transcript can now be used to set initial clip points
  • Live transcription toggles and transcription minute balance displays have been added to recording popups on the program guide
  • Recordings with a pre-existing transcript may be transcribed and have their original transcript overridden, including closed captions
    
    
• Miscellaneous Improvements
  • Thumbnails are now generated for uploaded videos
  • The clip tab now appears automatically on the webplayer page when the "end" clip point is set

Bugs

• Fixed an issue with cloud-only functionality erroneously appearing on on-prem systems
• Fixed a reliability issue with creating bookmarks
• Fixed a guide data check on startup
• Fixed posting and queueing from the YouTube pane on the webplayer page
• Fixed an issue with Streaming Channels reliability
• Fixed an issue with YouTube post media storage
• Removed the transcription minute balance display from the library item details page
• Removed an erroneous live transcribe toggle from the batch transcribe page
• Removed erroneous entries from the batch Run Workflow list

New Features and Improvements

• Web Interface Improvements
  • Removed red trash can icon from Library Menus.
  • Optimized page load for pages with large lists of items.
  • Updated help resources links.
  • Automatic thumbnail generation when uploading a file.
  • Improved Live indicator when loading an inprogress recording at the live edge.
• Clipping Improvements
  • Minor update to clipping controls.
  • Improved clip endpoints visual.
  • Disabled automatic enabling of end looping for clipping.
• Admin Improvements
  
  • More performant and resilient S3 File Access.
  • Removed SmartChapter handling for cloud servers

Bugs

• Optimized old code that caused performance issue.
• Fixed where cropping included the full resolution of the original video.
• Fixed Recorder Process crashes with system.NullReferenceException
• Additional error handling for transient S3 outages
• Fixed AWS Live Transcription communication issue (Build 22024)
• Fixed Auto thumbnail generation on uploaded content (Build 22025)
• Fixed Facebook integration (Build 22026)
• Fixed path selector for the Streaming Channels Beta (Build 22028)

22.1 - February 2022

New Features and Improvements

• New Feature: Transcription
  • Added ability to transcribe scheduled recordings in real time
  • Added ability to transcribe content when uploading to the library
  • Available Transcription minutes are visible when creating recording jobs, creating streams, and when uploading content to the library.
    
    
• Redesigned Home Page
  • View and play the 10 most recent clips
  • View and play the the 10 most recent recordings
  • View individual and organization-wide metrics for clips created over the last 30 days
    
    
• Redesigned Web Player Controls
  • New and more intuitive video player controls
  • Streamlined the clip fine-tuning controls
  • Time is displayed above the cursor while hovering on the timeline of the video player
  • Reverted clip end looping (Build 21006)
• Improved Alerts Page
  • Create New Alert is now the primary action on the alerts page
    
    
• Improved Web Player Transcript Viewer
  • Added support to increase or decrease the font size of transcript text (options include small, medium (default), and large sizes; this preference is saved for each user).
  • The text in the transcript view is now easier to read and select
  • The transcript search bar is more intuitive and can be activated by pressing Enter
  • Autoscroll can now be resumed with a button at the bottom of the transcript
    
    
• Improved Search Page
  • Added the ability to create an alert from the search results page

Bugs

• Fixed issues with multi-view player while syncing time periods
• Investigate and fix video buffering stalling on certain large video files
• Fixed Export to Sony Ci
• Fixed issues with setting for Lineup Recording Folder being ignored
• Fixed issue with returning playback to normal speed after reaching Live edge
• Fixed adding recordings to multi-view from the details dialog box
• Fixed issues with display issues on mobile devices
• Fixed issue with Bookmark Thumbnails not displaying on cloud servers
• Streaming Channels shut down correctly when stopped.
• Changing the time format display in the web player updates immediately

21.4 - November 15, 2021

New Feature

SnapStream is excited to announce that the 21.4 release includes a limited beta of our newest feature – streaming channels. Record from more than 20 streaming channels with a single click. All with transcripts. Watch, search, clip, and publish from sources like ABC News Live, CBSN, Newsmax, Newsy, and Bloomberg for even more real-time news research, publishing, and analysis. Apply for your spot in the limited beta now.

Bug Fixes

• S3 folder bug fixes
  • Fixed issues with subfolders contained in S3 paths
  • Files with proxies are playable after being moved to S3
  • Can now create bookmarks for items stored in S3 folders
  • Can edit transcript of items stored in S3 folders
  • Can download VTT files from S3 folders
  • Items transcoded to S3 are now playable
• RTMP Automatic recordings has been fixed
• Live transcribe now works for all AWS regions
• Fixed user survey appearing constantly for certain users
• Task failures and recording problems due to port exhaustion is fixed

***Periscope Update***

Periscope support has been removed because it has shut down. All references to Periscope in the UI have been removed.

21.3 - August 19, 2021

Features

• Shared Encoder Tuning: An encoder can support integrated tuning from multiple servers.

Bug Fixes

• Master Nodes will not run any type of processor-intensive tasks, such as show squeezes for clip sharing
• Proxy files generation will halt and recover at the same cadence as recordings (Moco and On-Prem)
• The old Miscellaneous settings for integrated tuning have been removed in favor of supporting the new Shared Encoder Tuning

21.2 - May 27, 2021

Improvements

• Decreased latency in some live playback situations

Bugs

• Fixed – Time coded tag creation functions inconsistently
• Fixed – Fast Forward / Rewind popups do not go away after playback resumes
• Fixed – proxy file names changed when moved to S3 folders.
• Fixed – Unable to watch transport streams on S3 folders.
• Fixed – Users without permissions can see Edit Transcript page.
• Fixed – Invalid timestamps being spammed in ffmpeg debug output
• Fixed – Sending RTMP streams halting Live Streams to Social Media prematurely

21.1 - March 9, 2021

Improvements

• ‍Added the ability to Transcribe from the search results page
• Notify groups can now subscribe to Streams
• User settings page maintains position when deleting social accounts

Bugs

• Fixed – Safari: Play button did not work in certain scenarios
• Fixed – Firefox: The webplayer failed to load in certain scenarios
• Fixed – Live TV clipping failed in certain scenarios
• Fixed – Improved handling of m3u8 playlist queries
• Fixed – Unable to trim files
• Fixed – Maximum Clip Length setting did not work
• Fixed – Clip cropping did not work in certain scenarios

9.6 - December 16, 2020

New Features

• ‍Audio Stream Recording, Playback and Clipping

Improvements

• ‍Improved Twitter Error Handling
• Reconnect Streaming Transcribe Dropouts

Bugs

• ‍‍Fixed – Improperly displaying “You have used 0 out of 0 available Live Transcription minutes.”
• ‍‍Fixed – 24×7 recordings made with 30 minute blocks are reacting poorly to daylight savings time.
• ‍‍Fixed – Safari: “Prefer closed captions and SDH” toggle shouldn’t be required to view captions in video.js
• ‍‍Fixed – Switching file formats with watermark, clears the watermark field incorrectly
• ‍‍Fixed – “Federation Playlists” appears in the library sidebar when Federation isn’t enabled
• ‍‍Fixed – Clip points aren’t valid after changing channels
• ‍‍Fixed – HLS EXT-X-MAP tag is being ignored
• ‍‍Fixed – Not all links to Slack channels are captured in the permalinks on notification popups
• ‍‍Fixed – Allow recording from stream URLs up to 2048 chars
• ‍‍Fixed – Unable to transcode files on S3 on a cloud system
• ‍‍Fixed – Social posts have wrong aspect ratio
• ‍‍Fixed – Player is opening too big/wide and controls are pushed off the bottom of screen
• ‍‍Fixed – Web Player Transcript stops highlighting and scrolling properly with neighbors loaded

Support

• ‍‍Fixed – Some clips would not playback on Safari 13.1.2
• ‍‍Fixed – Prepared tweets were failing with a nullreference exception
• ‍‍Fixed – AWS transcode failure on Cloud for non US region instances
• ‍‍Fixed – AWS Transcode stripped the audio out of large clips
• ‍‍Fixed – Improved error display when attempting to stream incompatible files to Periscope
• ‍‍Fixed – Viewing In-Progress Recordings on Chrome for iPhone results in constant spinny circle

9.5 - October 2, 2020

New Features

• ‍New stream-lined Streams interface
• ‍Clip to Slack
• ‍Automatic RTMP recoding
• ‍Automatic Live transcription
• ‍Cloud transcoding
• ‍Geo-locking Facebook Posts
• ‍Geo-locking Tweets
• ‍Schedule Facebook Posts Natively

Improvements

• ‍Periodically refresh playlist data
• ‍PTS rollover support
• ‍Fixed – encoder Stream preview – Hide thumbnail and just show output bitrate
• ‍Branding dropdown only showing up when watermark dropdown is also visible
• ‍Keep clip for Twitter and YouTube keeps the edited clip instead of the original
• ‍Client wants timecode to happen more frequently in transcripts
• ‍Add support for Dropbox Pro/Business Team folders
• ‍Add newer Facebook posting options
• ‍Make task canceling simpler
• ‍Make improvements to Submit Ticket page
• ‍Display a warning when a connected node is running a different version
• ‍Unable to determine series name in the library series view for long series names
• ‍Allow workflow to filter by Tag
• ‍A Cancel button could be added for editing video details page
• ‍Provide ability to download caption files in VTT format
• ‍Improve search to be aware of channel suffixes differences
• ‍Add new file name and date formats to Filename Settings
• ‍We should make it more obvious in the webui when the broker isn’t running.
• ‍RTMP play events should not hit the recorder
• ‍Fixed – With DropBoxfolder added error is thrown when viewing recording ‘UseRootNamespace’ does not belong to table
• ‍Fixed – Use SnapStream Frame Rate Converter setting doesn’t display/store correct values when adding a new stream
• ‍Fixed – Use SnapStream Frame Rate Converter setting doesn’t trigger the “restart is required” message
• ‍Fixed – “Master Hostname is not defined” tooltip appears when hovering over Frame Rate Converter option
• ‍Fixed – Long tagsinput tags cut off the X in instances where the input as a fixed width.
• ‍Fixed – Queued items are missing a background color
• ‍Fixed – iPad Mini – Tour button is enabled in Help
• ‍Fixed – Twitter, Facebook, and Periscope update frequency not correct
• ‍Fixed – The shortcut for “Loop Clip” is broken in the web player
• ‍Fixed – Task Status Counter shows tasks pending but no active tasks are currently in queue
• ‍Fixed – Transcript loading spinner keeps going with no CC data
• ‍Fixed – Failing encoder ContentStreamServiceObject.StartStreaming log messages are Information level but should be Warning
• ‍Fixed – Opening the twitter handle auto complete and switching to facebook breaks stuff
• ‍Fixed – User can bypass twitter gif limits when playing a clip
• ‍Fixed – Clipping shows ALL + Audio Tracks as an option until you choose Transform, then it only allows Audio Tracks, All Disappears
• ‍Fixed – Clip is missing audio/video at end of file, not matching clip point.
• ‍Fixed – Twitter randomly fails when trying to tweet
• ‍Fixed – Export Folder for google drive gives error if you try to leave it as Root folder
• ‍Fixed – Clip with More Accurate Index OFF or ON, the clip is shifted ~2 seconds later than the clip points
• ‍Fixed – Twitter auto complete misplaced when changing web browser window size
• ‍Fixed – The multi & input player help panes feature icons for clip endpoint nudge buttons that don’t exist
• ‍Fixed – Edit Media “Save” will change recording time
• ‍Fixed – Edit Media empty “Series” will not give user a warning message
• ‍Fixed – Creating a new user – long email address pushes the edit user button off screen
• ‍Fixed – No auto suggested list after entering “Input:” in search
• ‍Fixed – Last chosen clip folder is not persistent and always defaults to first alphabetically listed folder
• ‍Fixed – A folder for Animated Gif is set up, but it’s not possible to clip/transform to a gif to that folder
• ‍Fixed – Unable to Add Export folder with OneDrive account unless you have the Post Videos to YouTube permission
• ‍Fixed – Cannot create bookmark within clips
• ‍Fixed – PeriscopePostUpdater doesn’t update streams in db
• ‍Fixed – Watermarks applied to pre and post roll incorrectly
• ‍Fixed – Big play button not showing up upon failed autoplay in Safari
• ‍Fixed – Clipping – You can create an animated gif that’s larger than the size limit
• ‍Fixed – Clipping to animated gif in Clip folder, 0 byte files are left after finished
• ‍Fixed – Twitter @ autocomplete does not work when facebook has an @ already
• ‍Fixed – Interface doesn’t prevent you from tweeting when over the character or length limit
• ‍Fixed – Editing media item and changing series name, the name is not reflected on the item in the library
• ‍Fixed – Problem with switching social tabs when a gif is tool large, the video button is also disabled
• ‍Fixed – LiveTV in the Multiviewer sort of crumbles after slice expiration
• ‍Fixed – LiveTV in the single player also sort of crumbles after slice expiration
• ‍Fixed – We’re following too closely when playing on the live edge in LiveTV/In-progress recordings
• ‍Fixed – Multi-player help pane advertises button icons for buttons that don’t exist
• ‍Fixed – Make the clip adjuster paddles respond to holding the mouse down
• ‍Fixed – Global email overrides can cause support tickets submitted via UI to come from wrong email

9.4 - February 20, 2020

New Features

• ‍New and improved clipping interface
• ‍Add Branding (Intro/Outro) to Clips
• ‍Export to Kaltura video platform

Improvements & Bug Fixes

• Live button to jump to the current time
• Seek closer to the live edge for in-progress recordings
• Automatically set the opposing clip point
• User setting to auto minimize task notifications
• Option to play at the start, last watched or Live position of In-Progress Recordings
• Option to switch FPS filters for QAM Encoders
• Option to make Clip thumbnail generation asynchronous
• Support for DropBox Pro/Business Team folders
• Allow smaller clip sizes
• Add SnapStream STB to SnapStream Pro
• Fixed – Don’t require “Administer Server Settings” to enable “Allow Playing to Set-Top Box”
• Fixed – Exporting to OneDrive for business doesn’t seem to work but export task shows successful
• Fixed – Local DVB-T lineup configured with channels using 8 Mhz bandwidth changes to 7 on click
• Fixed – Editing a DVB-T lineup and clicking any of the configured channels, changes the bandwidth to 7 Mhz
• Fixed – Adding an emoji after composing a tweet causes linebreaks to be removed
• Fixed – Thumbnail generation was causing clips to take longer than necessary
• Fixed – Input fails after a couple of keypresses when viewing in-progress recordings on mobile
• Fixed – HLS playback of some random segment sizes causes a recording to be unplayable
• Fixed – Users with the social admin permissions can change a queued post/tweets target account to a user account
• Fixed – Pasting into the social dialogs is scrolling to the bottom of the page
• Fixed – a clip hang
• Fixed – Right Single Quotation Mark Causing JW Export to Fail
• Fixed – Remux step of clip failing when the end is near the end of the file
• Fixed – Recording slice change not happening on video sync point
• Fixed – Scrolling transcript during playback stops part way through very long recording
• Fixed – Tweeting with an exclude tag disables monetization and doesn’t add the exclude tag to your video
• Fixed – Restart process hung after communication timeout
• Fixed – Social media update polling is too frequent
• Fixed – Clip and Transform to H.264 MP4 results in embedded captions being lost in the resulting MP4
• Fixed – Watching Live TV from a non-multicast stream opens up VLC instead of playing back in the webplayer
• Fixed – LiveTV from STB: Video freezes when recording finishes on same channel
• Fixed – Jittery video 2 minutes into clip when playing back in Chrome. Audio goes out of sync when dropped into Premiere
• Fixed – Twitter randomly fails when trying to tweet
• Fixed – Last chosen clip folder is not persistent and always defaults to first alphabetically listed folder
• Fixed – Unable to Add Export folder with OneDrive account unless you have the Post Videos to YouTube permission
• Fixed – Exporting to OneDrive works when the account is a OneDrive Personal account, but not when it is a OneDrive Business account
• Fixed – We should capitalize Kamala (as in Harris)
• Fixed – Win10 1903 update resulted in garbled CCs
• Fixed – Timeouts while playing recordings over VPN
• Fixed – Moving task failing at the Replacing Original File step
• Fixed – Clip has a stutter and then is out of sync after that
• Fixed – Apparent 5 GB file size limit on S3 moves
• Fixed – Clip and Add to Playlist fails with SetDestinationFile unable to communicate with Library
• Fixed – AWS refresh on SnapStream is limited to 1000 despite AWS buckets having no object limits
• Fixed – Some recordings become unavailable in the Library after they are moved to another video folder successfully
• Fixed – Two transcode nodes stop getting issued new tasks, because others are stuck
• Fixed – Unable to export to specific DropBox path

9.3 - August 21, 2019

New Features

• Clipping across recording boundaries
• Gapless recording

Improvements & Bug Fixes

• XDCam transcodes preserve caption data
• Ability to transcode to H.264 from source files with no audio
• Task notifications can now be minimized
• “Recorded by Tuner” workflow filter
• Fullscreen mode hides mouse pointer
• Workflow filters are now hidden when “Only When Run Manually” trigger is selected
• Support for 3x playback speed with audio
• Added Facebook Live and Youtube Live in Expand Details section of clips
• Jump To Time dialog box can now be dismissed with the ESC key
• Automatically add a space after hashtags(#) and mentions (@) when composing a Tweet
• Remote Tune Only mode for IPTV Reflector instances
• Ability to clear a single clip marker
• Links to social posts launch in new tabs by default
• User setting to enable the video player zoom bar by default
• Group permission to enable/disable Transcribe feature
• Improved seeking during playback
• Improvements to Facebook Live posting
• Improvements to Import Users feature
• Target Folder in Exports now defaults to the previously selected destination
• Various display and interface improvements
• Fixed – ShowSqueeze nodes do not purge temporary files
• Fixed – Multiview Play All/Pause All button is not updated with playback state
• Fixed – Indicators are hard to select on mobile devices
• Fixed – Trimming a file and refreshing the page results in the wrong end time
• Fixed – With security disabled, analytics refers to the single user with a GUID
• Fixed – Sony CI accounts have incorrect “account type” field
• Fixed – Modifying the zoom time in Zoom Track Bar subtracts 1 second
• Fixed – Log filter has no error handling
• Fixed- When editing a queued Tweet, bad reply-to link shows no error message
• Fixed- Ranged tag is not added in the right place when playback marker is outside boundaries
• Fixed- No validation error in Tweet creation for blank Post At time
• Fixed- Facebook Live stream stats show 0s after the stream stops
• Fixed- Facebook Live shares don’t update live
• Fixed- Tags added via Workflow don’t autopopulate in the Search bar
• Fixed- Character limit on Source URL field in IPTV lineup settings
• Fixed- Unable to stream Live to Facebook or YouTube from Multiviewer
• Fixed- Clicking a time-coded tag doesn’t jump to that time in playback
• Fixed- Cannot unmute when switching active windows in Multiviewer
• Fixed- From Periscope or YouTube Live posted list, reposting to Facebook doesn’t work
• Fixed- Endless “Uploading” screen when action doesn’t match import file
• Fixed- Export workflow fails to export metadata.xml
• Fixed- Folder refresh times out
• Fixed- “Copy a link to this item” fails in Firefox and Chrome
• Fixed- Thumbnail generation and HLS monitoring stop when the master node connection is lost
• Fixed- Multiviewer windows overlap in some resolutions in Chrome
• Fixed- Failure importing users file
• Fixed- Export to JW reports failure, but file is exported
• Fixed- Bookmark buttons are still active when editing a bookmark
• Fixed- Transcribe feature fails to index transcribed file
• Fixed- Task memory limit exceeds 950MB
• Fixed- Fast Forward/ Rewind playback buffers and stalls
• Fixed- Adelaide (AU) time zone isn’t handled correctly
• Fixed- Exported XML replaces RecordingId with EpisodeId
• Fixed- Zoom window loses its place when web player is resized
• Fixed- Clip markers do not show up when selecting a bookmark for the first time
• Fixed- Frame.io export fails to upload index files

9.2 - March 8, 2019

New Features

• Proxy file generation and playback
• Transcript generation for recordings without closed captions
• Display closed captions natively in playback window using HTML5
• Closed caption display in the multiviewer
• Support for Azure AD SAML 2.0
• Workflow filter for recording length
• Export to the JW video platform
• Allow an admin to trigger a password reset for a cloud user
• Ability to assign users to a group in a batch
• Automatic database backups
• Include Title and Description when posting to Twitter
• Export filtered log results
• Export analytics to CSV

Improvements & Bug Fixes

• Thumbnail images in Library
• Exclude disabled tuners from license limits
• My Clips membership is retained for clips remuxed through a workflow
• Better logging for recordings missing caption data
• Ability to crop when clipping from multiviewer and elsewhere
• Ability to cross-post when live streaming
• Ability to preview streams in encoder interface
• Ability to turn off new features pop-up administratively
• Upload SRTs to Sony Ci as asset elements instead of assets
• Improved handling of start/stop tags in HLS
• Display and interface improvements
• Fixed- Can’t transcode to H.264 transport stream or XDCAM with an S3 folder as the target
• Fixed- Closed caption time code snippets in Web Player and View Transcript page don’t match
• Fixed- In Android fullscreen, tapping the video doesn’t pause
• Fixed- Date/time ranges don’t apply to analytics graph correctly
• Fixed- Zoomable trackbar loses focus after resize
• Fixed- In mobile interface, social options are displayed when they shouldn’t be
• Fixed- Seeking in H.264 transport streams causes playback hang
• Fixed- Without CreateClip permission, switching between Image and Video in social tab breaks duration string
• Fixed- When Create Clips is not granted, Clips of “tweetable” length in the web player twitter tab can only be queued, not Tweeted directly
• Fixed- Changes to media item tags are not reflected in the clip tab
• Fixed- When canceling unsaved dialog modal for playlist sort change, the order does not revert to existing right away
• Fixed- IE11 crashes when playing back items with a large number of tags
• Fixed- With the player paused, moving the zoom window does not move the filled portion of the zoom bar
• Fixed- UIRT settings on an encoder stream don’t take effect until the stream is disabed and re-enabled
• Fixed- On-the-fly transcodes are not immediately searchable
• Fixed- Clipping from Live TV ignores clip filename settings
• Fixed- Moving a media item causes the collaboration tab to lose all clips and bookmarks
• Fixed- Merging two clips with CC data results in a file with no CC data
• Fixed- Can’t play back MP4 files in S3 folders in the multiviewer
• Fixed- Download with Auxiliary Files doesn’t work for files in S3 folders
• Fixed- Refreshing an S3 folder doesn’t pick up deleted files
• Fixed- Can’t submit a clip in the Clip tab without using the mouse
• Fixed- Returning from fullscreen is broken in Chrome 71.0.3578.80
• Fixed- Using skip buttons during 2x playback returns playback speed to 1x
• Fixed- Clip title is not focused when using keyboard shortcuts
• Fixed- Grid view for Recording Schedule with large numbers of inputs takes too long to load
• Fixed- Library shows negative durations after unexpected shutdown
• Fixed- Ooyala export has hardwired options that aren’t reflected in Export options
• Fixed- Advanced search tool doesn’t handle multiple channel selections correctly
• Fixed- Clip + email is not available in the Clip tab when SnapStream Sharing is disabled
• Fixed- Creating a secondary output on an encoder fails if the protocol is set to RTMP
• Fixed- Clip title immediately resets to default upon task submission

9.1 - November 5, 2018

New Features

• Live TV in Multiviewer
• Collaborative clipping tab in web player
• Live Stream to Facebook Live
• Live Stream to YouTube
• Live Stream to Periscope
• Export to Sony Media Ci
• Export to frame.io
• “Read only” access option for video folders
• New usage reporting per user
• Ability to reassign keyboard shortcuts
• New virtual remote for DirecTV web tuning
• RTMP output option for SnapStream encoder
• Workflow filter for local channels
• Ability to view Guide by tuner

Improvements & Bug Fixes

• Ability to crop video when Sharing clips
• Better mobile experience in web player
• “Refresh” button in Social tab
• Ability to configure SAML from XML
• Autocomplete for tags
• Ability to run software install without starting software services
• Improvements to playback and clipping
• Other display and interface improvements
• Fixed- Incorrect warning for garbled CC data
• Fixed- Incorrect cropped output resolution for clips/gifs
• Fixed- Clip and Share from Live TV does not autopopulate subject
• Fixed- Special character not handled correctly in CC data
• Fixed- Clip + Transform gives timestamp and crop options when audio-only transcode is selected
• Fixed- Timestamp and watermark positions don’t reset when moving from Clip + Transform to Clip + Share
• Fixed- Encoder low bitrate messages don’t handle stream resets correctly
• Fixed- Sorting doesn’t work when viewing API users
• Fixed- SnapStream Broker restarting in a loop with exception “System.IO.IOException: The process cannot access the file ‘_1bv.fdt’ because it is being used by another process”
• Fixed- Integrated tuning on IP-IP encoders failed validation
• Fixed- Clips don’t inherit tags from parent items
• Fixed- Clipping from specific file never completes
• Fixed- API users are sometimes created with truncated or blank passwords
• Fixed- Live TV session fails after 1 minute
• Fixed- “Ghost recordings” on tuner restart
• Fixed- Merge Playlist with Add to Segment Fails At Clip step
• Fixed- Restarting the SnapStream broker service does not expire sessions
• Fixed- Account menu expands improperly at mobile resolution
• Fixed- Watch Recording – Latest version of Firefox 61.0.2 (64-bit) is moving focus in the Resize Zoom Window
• Fixed- Can’t add multiple buckets in the same S3 path
• Fixed- Clip and share in Clip tab is missing the Keep Clip option
• Fixed- Setting a clip start (and no end) and then opening the clipping tab results in error dialog
• Fixed- Clip & Export to S3 location results in unplayable clip
• Fixed- Mute shortcut goes from Mute to full volume
• Fixed- Multiview Play All/Pause All button doesn’t update based on the playback state

9.0 - July 8, 2018

New Features

• Advanced clipping/tweeting/posting interface in the web player
• New fast and slow playback rates
• Ability to show timecode starting at 0 during playback instead of the clock time
• I / O keyboard shortcuts for setting clip start and end
• Cropping with varying aspect ratios during clipping
• Add Amazon S3 bucket as a video folder
• SAML 2.0 Authentication Integration (Okta, Ping, and others)
• Tuner-specific playback controls from the Tuner Settings page
• Ability to attach files when submitting a support ticket using the SnapStream UI
• One-click download of media file + timeindex & srt.
• Ability to export Schedule page
• Ability to switch Public playlists back to Private
• Ability to select a range in the Library with Shift + Click
• Filter by tuner in the Library
• Ability to limit clip duration globally
• Integrated tuning in IP/IP encode settings
• Ability to import Federated playlists

Improvements & Bug Fixes

• Removed support for the browser plugin
• Added duration of shared content for email recipients
• Added logging when we attempt to authenticate an external account
• Ability to specify exact times for once jobs when creating them from the guide
• Improvements to Twitter monetization
• New options for global left/right padding
• “All Live” button on the multiviewer.
• Improvements to logging on SnapStream encoders
• Added user and group permissions to folder and Workflow exports
• IIS Express wrapper now replaces missing config files moved by Windows Update
• Added Help tab in the web player
• XDCam transcodes now set MXF timecode
• XDCam transcodes now preserve embedded captions
• Added an initial scheduling pass that puts recordings on the same channel on the same tuner
• Notifications for some set-top box error cases
• Fixed- Playback of in-progress transcodes occasionally lacks audio for some users
• Fixed- Non-reproducible hangs from in-progress transcodes
• Fixed- Record All New resulted in a show being recorded 4 times the same night
• Fixed- Trimmed files are being remuxed as if they were clips.
• Fixed- Playlist shows “Channel Not Found”
• Fixed- Multiviewer “play all” button starts in playing state even though videos start out paused in Safari
• Fixed- Workflow trigger for recording started does not behave properly for recordings that are NOT of format H.264 Transport Stream
• Fixed- Audio out of sync when exporting merged playlist to Avid
• Fixed- DVB-T H.264 channels are failing remux when a clip is made
• Fixed- HLS recordings failing
• Fixed- Failures on long H,264 transport stream clips without automatic remux
• Fixed- Error on FTP export: “MLSx fact value cannot be converted to integer value”
• Fixed- Task step progress updates don’t transition correctly
• Fixed- Clip failure with automatic remuxing enabled
• Fixed- DB Backup fails if the Temp directory doesn’t exist
• Fixed- Failed to finish creating MP4 remux output file within 20 minutes
• Fixed- Time operator for search not working properly in the web UI
• Fixed- UI performance issues along with ShowSqueeze task failures with a last message of, “H.264 is in an unknown state”.
• Fixed- Focused check boxes prevent F2 key press events from triggering
• Fixed- H.264 ShowSqueeze into the iPod formats fail with unspecified error
• Fixed- GIF preview always 16×9 Aspect Ratio
• Fixed- Library sidebar panels don’t close when screen is resized
• Fixed- Recordings do not start after software upgrade
• Fixed – Player window does not resize when existing fullscreen on Mac
• Fixed- Going into fullscreen doesn’t fill the screen with the video
• Fixed- Interaction between Live TV and recording resulted in System.NullReferenceException
• Fixed- Schedule > Stats results in Exception in WebUI
• Fixed- Bad audio in Multiviewer on startup
• Fixed- Small tasks from failed tasklists are shown as Pending
• Fixed- No warning when cluster lost communication with a node in the cluster until there was a resulting backlog of tasks.
• Fixed- Opening a library sidebar modal with a browser width between 500 and 900 leaves the bar open.
• Fixed- Clipping from MP4 source files that don’t currently reside on SnapStream local drives take an abnormally long period of time to complete
• Fixed- Sporting events not highlighted in green in the program guide
• Fixed- Recordings from osprey are having issues
• Fixed- Tweet won’t send although it is under 280 characters from the tweet modal
• Fixed- Adding a Box and Microsoft account with the same email value causes an exception

8.5 - February 22, 2018

New Features

• Support for recording from HLS streams
• Support for recording from MPEG-DASH streams
• Permission toggle for the ability to stop a recording
• Workflow filter for the user or user group that created a recording job
• Ability to train IR codes for directional buttons and Menu
• Toggle for turning off confirmation emails for shared clips
• Twitter Monetization for In-Stream Video Ads
• Support for Microsoft Azure Blob Storage as an export destination
• Support for Microsoft OneDrive as an export destination
• Support for Box as an export destination
• Workflow Action for Federated Transfer
• Toggle for turning off cleanup of closed captioning data

Improvements

• New clipping engine for H.264
• New options for recording filename formats
• Display of manual recordings in the Program Guide
• Better handling of episodes that have been recorded already in the past
• Option to send a warning for a recording with no closed caption data before the recording has finished
• Send a warning when a node in a cluster goes offline
• Display software version for non-administrative users
• Improvements to integrated tuning
• Improved UI feedback when editing transcript
• Better handling of cancel requests for Export tasks
• Ability to view recording of a specific channel at a specific time
• Add “Force External Tuning on Recording Switch” option for cloud
• Fixed- Clip of a clip plays fine initially, then crashes Safari.
• Fixed- Final frames of clip have minor distortion in Safari & Firefox on Mac
• Fixed- Clipping a recording from thor encoder with autoremux clip turned on results in video of black screen
• Fixed- Pressing Enter to submit forms doesn’t work
• Fixed- LDAP-linked groups get deleted from a group when saving with bad LDAP password
• Fixed- Showsqueezing a 14-hour merged file hangs with EndpointNotFoundException
• Fixed- Recordings from SS encoders “are not broadcast safe in black levels”
• Fixed- Inaccurate clipping of recording from Osprey encoder in Cloud
• Fixed- Watching LiveTV with “Automatically convert H.264 recordings to .MP4” results in exceptions
• Fixed- Clipping files with odd encoding settings can lockup FFProbe
• Fixed- Linked servers dropdown has wrong text when you use the browser back button
• Fixed- Server (incorrectly) sending exception across wcf in some weird cases
• Fixed- With only TLS 1.2 enabled, the broker is not starting
• Fixed- Editing an analog tuner shows dropdowns for Color Settings adjustment fields
• Fixed- IE11 webplayer: while playing, quickly pressing the skip back/forward button twice in quick succession pauses the video
• Fixed- Using more accurate H.264 clipping results in clips that can’t be processed by GIF Brewery on OS X
• Fixed- Clip of clip resulted in bad file
• Fixed- Tuning encoder streams are constantly being reset after power outage (secondary outputs have unreachable destination)
• Fixed- When deleting a task, popup has non-functional button
• Fixed- Inaccurate clips made from recordings that come from audio re-encode node
• Fixed- Firefox somewhat rarely gets stuck at a loading spinner when seeking backwards in HLS.js
• Fixed- Can’t copy/paste from transcript in IE web player to Word 2007
• Fixed- Padding is not applied to the first recording in a Scheduled Guide job
• Fixed- Chrome HTML5 Player: Pressing skip to end causes the playback to start at the beginning
• Fixed- Deleting a playlist before a tasklist including an Add to Playlist step results in a failed task and breaks the details page
• Fixed- Keep Clip while Tweeting still deletes the clip
• Fixed- Clipping from RTMP created out of sync mp4
• Fixed- Two recordings from the same H.264 Multicast stream result in one that plays back and another that is detected as MPEG2 TS and refuses to playback
• Fixed- Using different creds for export path and resulting export shows the task completed, but the file didn’t actually export
• Fixed- Out of sync clip on cloud demo server
• Fixed- Remux to mp4 is causing files to lose AV sync
• Fixed- Playback controls in new Firefox can become transparent when moving the mouse at certain times in full screen
• Fixed- Workflow “switch to” action after a “move” action doesn’t give me the option to switch to the moved file

Need help? Have questions?

You can submit support a ticket or start a chat at https://support.snapstream.com/. We’re also available by phone at 877.696.3674 or +1.713.554.4560.