Question:
I would like to restart a recording job. How can I do this?
Answer:
There may come a time where you will need to restart a recording to help resolve an issue. Restarting a recording job may help to correct a number of recording issues such as audio/video sync issues.
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Navigate to the Schedule tab.
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Locate the recording job that you would like to restart.
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If the show that you’re attempting to restart is part of a 24/7 recording job, then you will want to locate the 24/7 recording job for that channel.
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If the show that you’re attempting to restart is not part of a 24/7 recording job, then you will want to locate the recording job for that specific series.
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Place a checkmark on the recording job and click the Disable button. The recording job will then turn red to indicate that the job has been disabled.
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To re-enable the recording job, place a checkmark on the recording job and click Enable. The recording job will turn white to indicate that the job is active once again.
NOTE: After restarting the recording job it may take several seconds for the recording to show up in the Library.
Your recording didn’t start up after restarting the job? It may be that there’s a recording conflict that’s preventing the recording from starting. Check out this article to learn how to find recording conflicts.
