Best Practices for Shutting Down Local SnapStream Systems

Your may find it necessary to shutdown your SnapStream systems for situations such as onsite maintenance. The proper procedure for shutting down your SnapStream systems will depend on the type of system. Here's an outline of the best practices when shutting down the SnapStream systems.

The following applies to shutting down onsite hardware. The SnapStream Cloud infrastructure is fully managed by SnapStream.

It's always best to shutdown SnapStream systems by signing into Windows and using the Windows shut down option (Start > Power > Shutdown).

SnapStream Encoders Connected to the Cloud

1. Sign into your Cloud Instance and disable any tuners that are linked to the SnapStream Encoders that you will be shutting down. This will prevent the system from generating warnings while the SnapStream encoder is shut down.
2. Shut down your SnapStream Encoders.
3. Once the maintenance has been completed, first ensure that your video sources are up and producing video.
4. Power the SnapStream Encoders back up.
5. Sign into your Cloud Instance and enable the tuners that were previously disabled

Need additional help with enabling or disabling tuners. See our article on Disabling, Enabling, and Restarting Tuners.

SnapStream Clusters

1. Sign into Windows on your SnapStream Master Node and shutdown this node down first.
2. You can now shutdown all of the other SnapStream nodes in the cluster.
3. Once the maintenance has been completed, power up all of the SnapStream nodes in reverse order. This means that the Master Node will be powered up last.

A Single SnapStream Server with SnapStream Encoders.

1. Sign into Windows on the main SnapStream server. This is the server that users normally sign into to access SnapStream.
2. Shut down your SnapStream Encoders.
3. Once the maintenance has been completed, first ensure that your video sources are up and producing video.
4. Power the SnapStream Encoders back up.
5. Lastly, power up the main SnapStream server.

Applies to:

On premise SnapStream servers. The Cloud infrastructure is fully managed by SnapStream