Knowledge base
User
Schedule Recordings
- What are the different ways to schedule recordings with SnapStream?
- Can I automatically save specific recordings or clips to a designated folder?
- How are the available TV tuners allocated to recordings? How do I set recording priorities?
- How to Identify Recording Conflicts
- How to Use the Live Transcription feature using the Schedule page.
Search
Tasks and Transcoding
Social Media and Sharing
- How to post to Slack from SnapStream
- Tweets do not appear on timelines unless re-tweeted
- SnapStream Integrations
- How to reply to a tweet using SnapStream
- Why Can’t I Tweet a Video That’s Longer Than 140 Seconds?
Clipping
- How to Clip Across Recording Boundaries
- How to setup custom Branding so that you can include an intro, outro, or both to your clips
- Why am I getting a black thumbnail in my clip points/screenshots using Safari after upgrading MacOS
- Why can't other users see my SnapStream Playlist?
- How to Create a Bookmark in SnapStream
Playback
- Can multiple users simultaneously use SnapStream, including watching recordings, watching live TV, searching recordings and clipping?
- How do I create a screenshot in SnapStream?
- Safari not to display on-screen captions in the web player
- Tagging Moments
- Buffering during playback of recordings
Admin
Playback and Clipping
- How to Enable Burned in Captions
- Recent Recordings Are Showing an "Out of Range Error"
- Playback from an Amazon S3 Video Folder does not work for H.264 (MP4) content, but does for H.264 TS
- SnapStream tasks or playback fails when files are located on my AWS S3 Bucket
- Additional Features Using The F2 Function Key
Tuners and Streams
Server and Network Configuration
- Antivirus Exceptions for SnapStream
- Network Configuration for SnapStream
- Power Statistics for SnapStream Hardware
- 10 Gigabit Network SFP+ Module Compatibity
- Power Specifications
Encoders and Encoder Configuration
- Create New Format Profiles on a SnapStream 4-Channel Encoder
- Change the Format Profile on a SnapStream 4-Channel Encoder
- Determining the Upload Bandwidth From a Snapstream Encoder to the Snapstream Cloud
- Configuring Output From a SnapStream Encoder to Wowza
- HDMI Television Sources and SnapStream
User Management
IP-based streams
Workflows and Tasks
Cloud
- Integrating on-premise storage with SnapStream Cloud
- Networking information for SnapStream Cloud
- Configuring your SnapStream Cloud system to use your IR Blasting Hardware
- How do I stream and record my Zoom meetings using the Streams feature on my SnapStream Cloud?
- How To Add Azure SSO to your SnapStream Cloud
Configuration and Administration
- How do I configure SnapStream to integrate with Kaltura?
- How to view and adjust the encoding settings (resolution/bitrate) used by a SnapStream Proxy Node in 9.3 and above
- How to add your Sony Ci account and export files to your Sony Ci folder.
- How to add Google SSO on SnapStream
- Setting up DUO SSO for SnapStream
Program Guide
- How do I set different channels to be hidden or displayed in a pre-packaged SnapStream.Net lineup (not a custom lineup)?
- How To Setup Channel Groups on SnapStream
- How Do You Change Guide Data For A Single Channel Lineup?
- How Do You Add A Channel To An Existing Lineup?
- How-To Create a Custom Lineup with Guide Data