Question:
How do I e-mail a clip to someone using SnapStream?
Answer:
You have two different options depending on whether you have already created your clip or not.
If you have not created a clip to share yet
- Start playing back a recording in your SnapStream Library by clicking the title of the recording or the play icon to the right of it.
- When playback is at the point you would like your new clip to start, mark it with the clip start icon in the player.
- When the playback is at the point where you want your new clip to end, mark it with the clip end icon in the player.
- Now click the scissors, icon on the right panel of the playback interface.
- Select Share via E-mail from the Clip and drop down box
- Fill out the relevant information for your share e-mail.
- Share To: The e-mail address(es) to which the playback links will be sent. Separate multiple addresses with commas, as in the 'To" field of an e-mail.
- From: The "from" address that will appear in the e-mails. This field will autopopulate with the e-mail address of the user who is currently logged in, if an address is specified.
- Subject Prefix: Text that will be added to the subject line of the e-mails that the user receives.
- Body: The text of the e-mail.
- Duration: The number of days for which the shared clip will remain available for viewing.
- Click the Clip button.
If your Clip has already been created
- Go to the SnapStream Library tab of the SnapStream WebUI, and click on My Moments or My Clips to identify the clip that you want to share.
- Click the email icon for the clip that you want to share.
- In the resulting popup, enter the relevant information.
- To: The e-mail address(es) to which the playback links will be sent. Separate multiple addresses with commas, as in the 'To" field of an e-mail.
- From: The "from" address that will appear in the e-mails. This field will autopopulate with the e-mail address of the user who is currently logged in, if an address is specified.
- Subject Prefix: Text that will be added to the subject line of the e-mails that the user receives.
- Body: The text of the e-mail.
- Share Duration: The number of days for which the shared clip will remain available for viewing.
- Click the Send button.
Additional Notes:
- Sharing via e-mail is only available for clips that have been created. Sharing of entire recordings is not a function of our software. However, there are no restrictions on the length of the clips that you create.
- Our cloud sharing feature will always make a transcoded version of the clip to upload to the cloud for sharing via e-mail. This is to make sure that it will be compatible for playback on as many third-party devices as possible. If you want to get the original version of the clip, it would be better to download it from the SnapStream Web Interface directly, or use our export feature to send it to one of the many export locations we support.