Question:
How do I add users to my SnapStream Cloud Instance?
Answer:
In order to add users to your SnapStream Could instance, you must have administrative permissions within SnapStream. To add a new user
- Navigate to the Admin tab and expand Security within the left hand pane.
- Select Users to open the user configuration section.
- Select Create to create a new user account.
You will be prompted to enter the user's email address and select a security group for them.
After entering the information, click Save to create the user's account. SnapStream will send the user an invite email to confirm their login and to create a password.
The link within the invitation email expires after 24 hours. The system will automatically send a new confirmation link after several days if the user still hasn't completed their account creation.
If the account still has not been completed before the second link expires, then the user's account will need to be deleted and added again to generate new invitation emails.
Applies to Version:
SnapStream Cloud
Additional Notes:
More information about the preset security groups can be found in the Preset User Groups Article.