The emails coming out of our SnapStream are being identified as a Spoofed Email Address

Issue or Problem:

The emails we receive from SnapStream are being flagged by our mail system. What can we do to prevent this?

Solution:

To resolve the issue with SnapStream emails being flagged, head over to Admin --> Settings --> Email and turn on the Global Email Overrides option.  Any alerts, warnings, etc that is being emailed to you will now use the Global Email you set.

Additional Notes:

To access this setting, you will need to have an Admin level account. 

Applies to Version:

SnapStream 9.0+